Privacy Policy
Online-Happi.Tokyo | Ready-made designer happi coat online shop (hereinafter referred to as "our shop") will handle your personal information in accordance with the following policy in order to properly protect and manage it.
Our shop will comply with international privacy laws (e.g. EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), etc.) and will protect personal information in accordance with the laws of each region.
1. Definition of Personal Information
"Personal information" means information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily collated with other information to identify a specific individual.
2. Collection of personal information
Our shop may collect personal information from customers when they purchase products or make inquiries.
When collecting information, we will specify the purpose of use and employ legal and fair means.
Below is the list of personal information our shop collects:
a) Name, furigana
b) Address
c) Telephone number
d) Email address
e) Password
f) Shipping information
g) Transaction history and details with our shop
h) Information that can be used to identify a specific individual by combining the above
3. Use of Personal Information
The purposes for which personal information entrusted to us by customers is as follows:
a) Confirmation and inquiries of orders
b) Confirmation and inquiries of product shipment
c) When replying to inquiries
Our shop will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:
a) When required by law, or when cooperation is required for national or local government agencies or those commissioned by them to carry out duties prescribed by law
b) When necessary for the protection of human life, body, or property, and when it is difficult to obtain the individual's consent
c) When exchanging personal data with affiliates of the company that operates our shop
In addition, we may provide personal information to business contractors such as delivery companies and payment agencies to the extent necessary for product shipment and payment processing.
4. Safety management of personal information
The personal information entrusted to us by our customers will be managed safely by our service providers using reasonable, organizational, physical, personal and technical measures, and our shop will handle such information appropriately in accordance with relevant laws and regulations in an effort to prevent unauthorized access to personal data, as well as the loss, falsification or leakage of personal information.
5. Confirmation and correction of personal information by users
If the user registration function is enabled on our shop, you can check and correct your information directly on the "My Account" page.
6. User rights (Compliance with GDPR, etc.)
Customers in the EU and applicable territories have the following rights:
- Confirmation and acquisition of personal information held
- Correction, updating, deletion of personal data maintained
- Restriction on personal data processing / Objection against processing of personal information
- Withdrawal of consent
- Request for data portability
If you wish to exercise these rights, please contact us via the inquiry form.
7. International Data Transfers
Due to the platform we use (Shopify Inc.), we may transfer and store your personal information outside Japan. Even if the data processing location has standards different from those of Japan or the EU, we will take appropriate protective measures.
8. Use of Cookies and Tracking Technologies
Our shop uses cookies and tracking tools to improve services and optimize ad delivery.
Consent for the use of cookies in obtained by displaying a banner or similar notice, but only when the site is accessed from specific regions (e.g., the EU).
Cookie settings can be disabled from your browser.
9. Use of external services
Our shop may use the following external service:
・Shopify Inc. (EC platform)
Information obtained through the service will be handled in accordance with the privacy policy of each company.
Please refer to Shopify's privacy policy here .
10. Requests and inquiries regarding personal information
If you wish to request correction, deletion, disclosure, etc. of your personal information, please contact us using the inquiry form.
We may ask you to verify your identity in order to confirm the details. Please be aware that our response to you request may take some time.
11. SSL (Secure Socket Layer)
Our shop uses SSL encrypted communication to transmit personal information safely.
12. Changes to this Privacy Policy
We may revise the contents of our privacy policy in response to amendments to laws and regulations or changes to our service content. We will promptly notify you of any revisions on this page.
13. Contact Information
Please refer to the information based on the Specified Commercial Transactions Act.
Alternatively, you may contact us via the inquiry form .
14. The data retention period for your personal data
After retaining personal information for the necessary period to fulfill its intended purpose, our shop will delete and dispose of it appropriately in accordance with laws and regulations.
In addition, if a customer requests deletion, we will respond promptly in accordance with the relevant laws and regulations.
15. Handling of personal information of minors
If you are under the age of 16 and wish to use our shop, please obtain parental consent before providing personal information.
If we are unable to confirm parental consent, we may ask you to delete your personal information.
16. Supplementary Information Regarding National Laws and Regulations
Our shop operates as an international cross-border e-commerce business, and applicable privacy protection laws may differ depending on the region where you live.
If you have any questions regarding your personal information rights in your country or region, please contact us using the inquiry form .
Our shop adheres to the laws and regulations of each country and region and strives to respond appropriately to the fullest extent possible.